Asking yourself how to replace lost KNEC certificate? Losing your KNEC certificates can be a pain in the neck for anyone. The unfortunate thing is that once you lose your primary or secondary school certificates, you cannot replace them. Instead, KNEC will issue you with a Certification Letter that is a legally recognized document worldwide.
There are different ways in which you can lose your certificates. You may misplace them, forget them somewhere, lose them through robbery, or they may even get torn or sogged with water. They may even get burnt in a house.
The best way to make sure your certificates are safe is to keep them in a safety box in a bank. However, this does not deter losing the certificates.
How To Successfully Replace Lost Knec Certificate
If you are looking how to replace lost KNEC Certificate, the bad news is that as noted earlier you CANNOT replace a lost certificate, whether it is for KCSE, KCPE, KJSEA any other KNEC exam.
However, you can apply for a Certification Letter from KNEC and it shall be as valid as the lost or destroyed certificate. You can do the application on the KNEC Website
First, you need to have the following documents ready:
Documents You Need to Apply for Lost Certificate
You need the following documents to apply for a lost KCSE certificate (or any other Knec cert). You must have these documents in SOFT COPY, so scan and keep them in a SD card or your email:
- A copy of the lost certificate or result slip
- Both sides of your ID
- Clear passport size photo
- Police Abstract
- Confirmation letter from the registrar of persons (This is found at NSSF Building, 7th Floor, Upperhill, Nairobi)
- You MUST ALSO HAVE KES 5,220 shillings or more in your MPESA.
- Have a valid phone number with you (SMS will be sent)
Once you have the above, you can now do the application for the lost KNEC certificate online (either on your computer or at a cybercafe.
This is the process to apply for lost certificate
Go to this part of the KNEC Website and log in or Register an account if you do not have one. Your Login details will be sent to your email.
- Log into your account.
- Select Lost Certificate
- Fill in Your Index Number, Type of exam and Year
- Click on Find.
- Attach each of the above mentioned documents appropriately (copy of certificate, ID, Passport photo, police abstract, confirmation letter)
- Submit your application and WAIT for verification
- You will receive an SMS confirmation on your registered phone number.
- Pay the required KES 5,220 as guided.
- A confirmation SMS will be sent about success of your application.
Now you will wait for the process to be completed. Keep checking the system to see status of your application. When the Certification Letter is read, the system will alert you. This may take more than a day, so don’t just sit there and wait.
You will collect the Certification Letter in person from KNEC offices in Nairobi.
In case you have any questions, just call the KNEC Hotline Numbers or Customer Care numbers 0720741004 or 0732333566.
Don’t let anyone lie to you
